Terms & Conditions

Last Updated: January 29, 2026

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING OR USING THIS WEBSITE AND MAKING ANY PURCHASE.

By accessing, browsing, or making a purchase on https://invatechitalia.com (the "Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not access or use the Site or purchase any products from us.

1. Business Information

Business Name: IT Power Equipment Inc
Trade Name: Invatech Italia
Website: https://invatechitalia.com
Location: 115 First St, Sumas, WA 98295, United States
Email: info@invatechitalia.com
Phone: +1-800-651-8190
Governing Law: State of Washington, United States

2. Scope and Acceptance

These Terms and Conditions ("Terms") apply to:

• Your access to and use of our Site
• Your registration for a customer account
• Your purchase of products through our Shopify-powered online store
• Your receipt and use of products purchased from us
• All interactions and communications with Invatech Italia

Your acceptance of these Terms is indicated by:

• Clicking "I Accept" or "I Agree" on our registration or checkout pages
• Completing a purchase on our Site
• Continuing to use our Site after being notified of changes to these Terms

If you do not agree to these Terms, do not access our Site or make any purchases.

3. Product Information and Pricing

3.1 Accuracy of Product Information

We strive to provide accurate descriptions, specifications, images, and pricing for all products on our Site. However, we do not warrant that product descriptions, pricing, availability, or other content is accurate, complete, or error-free. Product images are representative and may not reflect exact colors, sizes, or finishes due to lighting and display variations.

3.2 Pricing and Availability

All prices are listed in United States dollars (USD) and are subject to change without notice. We reserve the right to update prices at any time. Prices displayed at the time of purchase are the prices that apply to your order. We make no warranty regarding the future availability of any product.

3.3 Pricing Errors and Corrections

If a product is listed at an incorrect price due to a typographical error, system error, or pricing mistake:

• We reserve the right, at our sole discretion, to refuse or cancel any orders placed for that product at the incorrect price
• This applies whether or not the order has been confirmed and your payment method has been charged
• If your payment method has been charged before we identify the pricing error, we will issue a credit or refund in the amount of the price difference
• We will notify you promptly of any such cancellation or correction

3.4 Taxes and Shipping

Prices displayed may not include applicable sales taxes, use taxes, or value-added taxes (VAT). Taxes will be calculated and added to your order at checkout based on your billing address and applicable tax laws. Shipping costs are calculated separately based on the shipping method, destination, and order weight. International orders may be subject to additional customs duties and taxes, which are the customer's responsibility.

4. User Accounts and Registration

4.1 Account Creation

To make a purchase or access certain features, you may be required to create an account by providing:

• Your name
• Email address
• Password (which you choose and are responsible for keeping confidential)
• Shipping and billing address
• Phone number
• Other information as requested

4.2 Account Responsibilities

You are responsible for:

• Providing accurate, complete, and current information when creating an account
• Maintaining the confidentiality of your password and account credentials
• All activities that occur under your account, whether authorized by you or not
• Notifying us immediately of any unauthorized use of your account
• Updating your account information to keep it accurate and current

4.3 Account Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms and Conditions
• You engage in fraudulent or illegal activity
• Your account is inactive for an extended period
• We determine in our sole discretion that your account poses a risk to our business

5. Order Placement and Acceptance

5.1 Order Process

When you place an order on our Site:

1. You will provide product selection, quantity, shipping address, and payment information
2. You will review the order summary, including product details, pricing, taxes, and shipping
3. You will submit the order for processing
4. You will receive an order confirmation email with your order number and details

5.2 Order Acceptance and Rejection

Submission of an order does not automatically constitute acceptance by Invatech Italia. We reserve the right to:

• Accept or reject your order for any reason, at our sole discretion
• Refuse orders from customers in certain jurisdictions
• Cancel orders if we suspect fraudulent activity, unauthorized use of payment methods, or violation of these Terms
• Cancel orders if products become unavailable due to inventory issues

We will notify you by email if your order is rejected or cancelled. If payment has been collected, we will issue a full refund without penalty.

5.3 Modifications to Orders

Once an order is submitted, you may not modify or cancel it. If you wish to make changes, you must contact us at info@invatechitalia.com as soon as possible. We will make our best effort to accommodate your request if the order has not yet been processed or shipped. If changes cannot be made, you may be eligible for a return or exchange in accordance with our Return Policy.

6. Payment and Billing

6.1 Payment Methods

We accept the following payment methods:

• Credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• Other payment methods as displayed at checkout

6.2 Payment Processing

All payments are processed through secure, third-party payment processors that comply with PCI DSS (Payment Card Industry Data Security Standard) requirements. We do not directly store, process, or have access to complete payment card numbers. Your payment information is encrypted and handled only by our payment processor and financial institutions.

6.3 Billing Information

By submitting payment information, you represent and warrant that:

• You are the authorized user of the payment method provided
• The billing information is accurate and complete
• You authorize us to charge your payment method for the order amount, including taxes and shipping
• You authorize us to charge your payment method for any future purchases if you have provided standing instructions (such as recurring subscriptions)

6.4 Declined Payments

If your payment method is declined:

• We will attempt to contact you to provide an alternative payment method
• Your order will not be processed until we receive valid payment
• If payment cannot be obtained, your order will be cancelled without penalty

6.5 Currency and Exchange Rates

All prices are displayed in United States dollars (USD). If you pay from a different country or currency, your financial institution or payment processor may charge currency conversion fees. Invatech Italia is not responsible for any currency conversion fees, exchange rate fluctuations, or other charges applied by your bank or payment provider.

7. Shipping and Delivery

7.1 Shipping Methods and Costs

We offer multiple shipping methods, including standard and expedited options. Shipping costs are calculated based on:

• Destination address (US domestic, international)
• Shipping method selected (USPS, UPS, FedEx, etc.)
• Order weight and dimensions
• Current carrier rates

Shipping costs are displayed at checkout before you complete your purchase. International orders may qualify for free shipping depending on cart value and promotional offers.

7.2 Delivery Timeframes

Estimated delivery timeframes are provided at checkout and in order confirmation emails. These are estimates only and are not guaranteed. Delivery times may be affected by:

• Carrier delays or service interruptions
• Weather conditions or natural disasters
• Customs delays for international orders
• Order processing and fulfillment time (typically 1-3 business days)
• Weekend and holiday closures

Invatech Italia is not liable for delivery delays caused by carriers or circumstances beyond our reasonable control.

7.3 Risk of Loss

Once your order is shipped and handed over to the carrier, risk of loss transfers to you. You are responsible for the package during transit. We recommend selecting a shipping method with tracking and signature confirmation for valuable orders. Claims for lost, stolen, or damaged shipments should be filed with the carrier.

7.4 International Shipping

For international orders:

• Delivery times may be longer due to customs clearance
• You may be responsible for customs duties, import taxes, and handling fees charged by customs authorities
• Delivery times do not include time spent in customs
• We provide tracking information, but international carriers may have limited tracking availability

7.5 Delivery Address Responsibility

You are responsible for providing an accurate shipping address. If a package is returned due to an incorrect address provided by you, you will be responsible for reshipping costs.

8. Product Warranties

8.1 Limited Product Warranty

Invatech Italia provides a limited warranty on our products as follows:

• Warranty Period: Three (3) years from the date of purchase
• Coverage: Manufacturing defects in materials and workmanship under normal, reasonable use
• What is Not Covered: Normal wear and tear, misuse, abuse, unauthorized modifications, damage from accidents or improper storage, failure to follow operating instructions, or damage caused by third parties

8.2 How to Claim Warranty

To claim warranty coverage:

1. Contact us at info@invatechitalia.com or +1-800-651-8190 with proof of purchase
2. Provide a detailed description of the defect or issue
3. We will evaluate your claim and determine eligibility
4. If covered, we will repair or replace the product at no cost to you
5. Shipping for warranty claims may be your responsibility unless the defect is a manufacturing fault

8.3 Warranty Exclusions

This warranty does not cover:

• Normal maintenance or routine service
• Damage caused by improper use, storage, or maintenance
• Cosmetic damage or discoloration
• Products purchased from unauthorized resellers
• Products whose serial numbers have been removed or altered
• Damage from natural disasters, accidents, or forces beyond our control

8.4 Warranty Disclaimer

EXCEPT AS EXPRESSLY PROVIDED ABOVE, INVATECH ITALIA MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. PRODUCTS ARE PROVIDED "AS IS" WITH ALL FAULTS. YOUR REMEDY FOR WARRANTY BREACH IS LIMITED TO REPAIR OR REPLACEMENT AS DESCRIBED ABOVE.

9. Money-Back Guarantee

Invatech Italia offers a 45-day 100% money-back guarantee on products purchased from our Site:

• Eligibility: Products purchased directly from invatechitalia.com
• Timeframe: 45 days from the date of purchase
• Condition: Product must be unused and in original packaging
• How to Request: Contact us at info@invatechitalia.com or call +1-800-651-8190 with your order number
• Return Shipping: You are responsible for return shipping costs unless the return is due to our error
• Refund Processing: Refunds are issued within 7-10 business days of receiving and inspecting the returned product

10. Returns and Exchanges

10.1 Return Policy

We want you to be satisfied with your purchase. If you are not completely satisfied, we offer returns and exchanges under the following conditions:

10.2 Return Eligibility

Products are eligible for return if:

• The return is initiated within 45 days of purchase
• The product is unused and in original, undamaged packaging
• All original accessories and documentation are included
• The product was purchased from invatechitalia.com (not from third-party resellers)
• The product was not damaged by misuse or accident after receipt

10.3 Non-Returnable Items

The following items cannot be returned:

• Products that show signs of use or wear
• Products with damaged packaging due to customer handling
• Items where safety seals or tamper-evident packaging have been opened
• Custom or made-to-order products
• Clearance or final sale items (clearly marked at purchase)
• Products purchased more than 45 days ago (outside return window)

10.4 How to Initiate a Return

To return a product:

1. Contact us at info@invatechitalia.com with your order number and reason for return
2. We will provide you with a return authorization (RA) number and return shipping instructions
3. Pack the product securely in its original packaging
4. Include your order number, RA number, and reason for return
5. Ship the package to the address provided (you pay for return shipping unless it's our error)
6. We will inspect the returned product upon receipt

10.5 Refund Processing

Upon receipt and inspection of your return:

• If the return is approved, we will issue a refund within 7-10 business days
• Refunds are issued to your original payment method
• Shipping costs are non-refundable (unless the return is due to our error or a defective product)
• Return shipping costs are your responsibility unless caused by our error
• If the product shows signs of use, damage, or missing components, we may deduct a restocking fee (typically 10-20% of the purchase price)

10.6 Exchanges

If you wish to exchange a product for a different size, color, or model:

• Follow the return process above
• Specify in your return request that you wish to exchange rather than return
• We will ship the replacement product once we receive and inspect your return
• If the replacement product costs more, you pay the difference; if it costs less, we do not issue a credit (you can apply it to a future purchase)

11. Limitation of Liability

11.1 Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY WASHINGTON LAW:

• INVATECH ITALIA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITY, OR LOST DATA) ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS, EVEN IF INVATECH ITALIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
• YOUR SOLE AND EXCLUSIVE REMEDY FOR PRODUCT DEFECTS, DISSATISFACTION, OR OTHER DISPUTES IS LIMITED TO THE RETURN AND REFUND PROCESS DESCRIBED ABOVE

11.2 Limitations That May Not Apply

Some jurisdictions do not allow the limitation or exclusion of liability for death, personal injury, gross negligence, or intentional misconduct. If you reside in such a jurisdiction, the above limitations may not apply to you, and you may have additional rights under applicable law.

11.3 Maximum Liability

Our total liability to you for any claims arising out of these Terms or your use of the Site is limited to the amount you paid for the product(s) in question, or $100, whichever is greater.

12. Content and Intellectual Property Rights

12.1 Ownership of Site Content

All content on the Site, including but not limited to text, graphics, logos, images, videos, code, software, and design elements, is owned by or licensed to Invatech Italia and is protected by United States copyright laws and international copyright treaties. The collective work is copyrighted as follows: Copyright © 2026, IT Power Equipment Inc / Invatech Italia. All rights reserved.

12.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• View and display the Site on your personal, non-commercial device
• Print or save individual product pages for your personal use
• Use information to place an order with us or purchase our products

12.3 Prohibited Uses

You may not:

• Reproduce, distribute, display, or transmit any content from the Site without our written permission
• Modify, adapt, translate, or create derivative works based on Site content
• Remove, alter, or obscure any copyright notices, trademarks, or other proprietary markings
• Use any content for commercial purposes without authorization
• Scrape, crawl, or automatically download Site content (except as permitted by our robots.txt file)
• Use content for competing businesses or in violation of intellectual property rights

12.4 Trademarks

"Invatech Italia," "Invatech," and related logos, service marks, and trade names are trademarks or registered trademarks of IT Power Equipment Inc. All other trademarks, logos, and brand names are the property of their respective owners. You may not use any of our trademarks, logos, or trade names without our prior written consent.

12.5 Third-Party Content

The Site may contain content, information, or links to third-party websites. We are not responsible for third-party content, including its accuracy, completeness, legality, or compliance with intellectual property laws. Your use of third-party content is at your own risk and is subject to the third party's terms and conditions.

13. User-Generated Content and Reviews

13.1 Product Reviews and Feedback

If you submit product reviews, ratings, testimonials, or other content ("User Content"):

• You represent that you are the original creator or have permission to submit the content
• You grant Invatech Italia a royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, and display the content for any purpose
• Your User Content is public and may be displayed on our Site, social media, advertising, and marketing materials
• You agree not to submit false, defamatory, obscene, threatening, or illegal content

13.2 Moderation

We do not review all user content prior to posting, but we reserve the right to:

• Remove or edit content that violates these Terms or is offensive, false, or inappropriate
• Remove spam, commercial solicitations, or promotional content
• Ban users who repeatedly violate these policies

14. Prohibited Conduct

You agree not to:

• Engage in harassment, abuse, threats, or hateful conduct toward our employees, customers, or other users
• Impersonate Invatech Italia employees, representatives, or other individuals
• Use the Site for illegal activities or to promote illegal content
• Attempt to gain unauthorized access to the Site, our systems, or customer data
• Interfere with or disrupt the normal operation of the Site or networks connected to it
• Upload viruses, malware, or other harmful code
• Engage in fraudulent transactions or chargebacks
• Use automated tools (bots, scrapers) to access or collect data from the Site without authorization
• Violate any applicable laws, regulations, or these Terms

15. Site Usage and Conduct

15.1 Harassment and Inappropriate Conduct

Harassment, threats, obscene language, abusive communication, and discriminatory conduct are strictly prohibited on our Site and in all communications with Invatech Italia. Violations may result in account termination and legal action.

15.2 Impersonation

Impersonating Invatech Italia employees, representatives, or other users is prohibited and may result in legal liability.

15.3 Unauthorized Content

You may not upload, post, or distribute content that is:

• Libelous, defamatory, or false
• Obscene, pornographic, or sexually explicit
• Threatening, harassing, or intimidating
• Invasive of privacy or publicity rights
• Abusive or promoting violence or illegal activity
• Infringing on intellectual property rights

16. Indemnification

You agree to indemnify, defend, and hold harmless Invatech Italia, IT Power Equipment Inc, their officers, directors, employees, agents, and service providers from any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your violation of these Terms
• Your use of the Site or products
• Your User Content or any content you post
• Your infringement of any intellectual property rights or other rights of third parties
• Any negligent or wrongful conduct by you

17. Third-Party Links

17.1 No Responsibility for External Content

Our Site may contain links to third-party websites, applications, and services. These links are provided for convenience and informational purposes only. We do not control, endorse, or assume responsibility for:

• The content, accuracy, or completeness of external sites
• The privacy practices or security of third-party sites
• Malware, viruses, or harmful content on external sites

17.2 Your Use at Your Own Risk

You access third-party links entirely at your own risk. We recommend reviewing the privacy policies and terms of external websites before providing any information or making purchases.

18. Termination of Access

18.1 Right to Terminate

Invatech Italia reserves the right to suspend or terminate your access to the Site and refuse service without prior notice if:

• You violate these Terms or any applicable laws
• We detect fraudulent, illegal, or abusive activity
• Your account is used for unauthorized or prohibited purposes
• We determine at our sole discretion that continued access poses a risk

18.2 Effect of Termination

Upon termination:

• Your right to access the Site and use your account is revoked
• You must cease all use of the Site immediately
• You remain liable for any outstanding charges or obligations
• Sections relating to Intellectual Property, Limitation of Liability, Indemnification, and Governing Law survive termination

19. Governing Law and Dispute Resolution

19.1 Governing Law

These Terms and Conditions and all matters relating to the Site, products, and your use thereof are governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

19.2 Jurisdiction and Venue

By accessing the Site and entering into these Terms, you agree that:

• Any legal proceeding, claim, or dispute arising from or relating to these Terms, the Site, products, or your purchase shall be brought exclusively in the state or federal courts located in Whatcom County, Washington
• You consent to the personal jurisdiction and venue of these courts
• You waive any objection to venue or claim of inconvenient forum

19.3 Statute of Limitations

Any cause of action, claim, or dispute arising from these Terms or your use of the Site must be brought within one (1) year after the cause of action arises, or it will be barred by applicable statute of limitations. This applies regardless of the legal theory under which the claim is brought.

19.4 Alternative Dispute Resolution (Informal Resolution)

Before pursuing legal action, we encourage you to contact us to resolve any dispute informally:

• Email: info@invatechitalia.com
• Phone: +1-800-651-8190
• Mail: 115 First St, Sumas, WA 98295

We will attempt to resolve disputes within 30 days of receiving your notice. If we are unable to resolve your dispute informally, you may pursue legal action in the courts specified above.

20. Notices and Communications

20.1 How We Provide Notice

We may provide notice to you by:

• Email to the email address associated with your account
• Posting notices on our Site
• Sending mail to your registered address
• Telephone call to your phone number
• Any other method permitted by applicable law

20.2 How You Provide Notice

You may provide notice to us by:

• Email: info@invatechitalia.com
• Mail: 115 First St, Sumas, WA 98295
• Phone: +1-800-651-8190

21. Modifications to Terms and Site

21.1 Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Changes are effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes your acceptance of the modified Terms. We recommend reviewing these Terms periodically for updates.

21.2 Changes to Site

We reserve the right to modify, suspend, or discontinue the Site, products, or services at any time without notice. We are not liable for any loss or damage resulting from such modifications.

21.3 No Waiver of Rights

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision. No course of conduct or trade practice modifies these Terms. Our rights and remedies are cumulative and not exclusive.

22. Assignment

Invatech Italia may assign, transfer, or delegate its rights and obligations under these Terms to any third party without notice to you. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

23. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

24. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other policies linked on our Site, constitute the entire agreement between you and Invatech Italia regarding your use of the Site and purchase of products. These Terms supersede all prior agreements, understandings, and negotiations, whether written or oral, relating to the subject matter. No representations or warranties other than those expressly stated in these Terms have been made.

25. Relationship of Parties

No partnership, agency, joint venture, or employment relationship is created between you and Invatech Italia. You have no authority to bind Invatech Italia or enter into agreements on our behalf.

26. Contacting Us

If you have any questions, concerns, or disputes regarding these Terms and Conditions or our products and services, please contact us:

Mailing Address:
IT Power Equipment Inc / Invatech Italia
115 First St
Sumas, WA 98295
United States

Email: info@invatechitalia.com
Phone: +1-800-651-8190

27. Related Policies

Please also review our Privacy Policy which explains how we collect, use, and protect your personal information. Your use of our Site is governed by both these Terms and Conditions and our Privacy Policy.

Acknowledgment

By accessing the Site and/or placing an order with Invatech Italia, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by them in their entirety.

Last Updated: January 29, 2026