Returns & Exchanges

How do I return an item?

Return Policy:
You can return purchases, through the mail within 45 days from the purchase date as long as they are shipped to us from within the United States and Canada. Customer covers shipping costs.

To return an Invatech Italia purchase by mail:

1. Pack your return in the original shipping package, if possible.

2. Email us at for a return authorization number. Include a copy of the receipt and return authorization number, and indicate the reason for the return.

3. Include all original packaging and accessories. (If you don't have all the original packaging and accessories, that's okay. We can process your return with a small deduction to your refund for what's missing.)

4. For US customers mail your return to:

Invatech Italia
115 First St
Sumas, WA 98295
Tel: 1-800-651-8190

For Customers in Canada mail your return to:

Invatech Italia
2768 West Broadway
Vancouver, BC V6K 2G4
Tel: 1-800-651-8190

Please ensure to email us proof of delivery to

Refund Method:

We will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item. We will refund you within 10 business days of the return.